To provide and develop an environment within each location on campus that:
provides care, support and enrichment for the residential community in academic, cultural, personal, social and recreational matters;
has regard for the individual and group needs of the residential population, bearing in mind the multi cultural nature of each residential location and the wider Monash University Community;
recognises and values diversity (e.g. nationalities, beliefs, abilities, talents, interests, etc);
creates opportunities for mutually beneficial interaction between the members of the residential community;
offers secure living which safeguards the health, safety and general welfare of all members of the residential community;
achieves excellence in delivery of services to all customers, through the development of a culture which encourages staff to value safety, learning, innovation, diversity, support, sustainability and continuous improvement;
supports and contributes to the future strategic direction of Monash University.