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Vision, Mission Statement & Goals
Our Vision:
Our Vision is to set the standard for delivery of exceptional University accommodation services.
Mission Statement
Monash Residential Services is committed to the provision of the following high quality services and their continuous improvement across the various campuses of Monash University
- On-campus accommodation with associated services and facilities (to more than 4000 residents, including Monash South Africa)
- Off-campus accommodation services to all Monash staff and students including
- Information regarding off-campus housing options;
- Information and education regarding tenancy right and responsibilities;
- The provision of and access to web-based housing resources including information fact sheets;
- Assistance with tenancy issues and disputes.
Mission Goals
To provide and develop an environment within each location on campus that:
provides care, support and enrichment for the residential community in academic, cultural, personal, social and recreational matters;
has regard for the individual and group needs of the residential population, bearing in mind the multi cultural nature of each residential location and the wider Monash University Community;
recognises and values diversity (e.g. nationalities, beliefs, abilities, talents, interests, etc);
creates opportunities for mutually beneficial interaction between the members of the residential community;
offers secure living which safeguards the health, safety and general welfare of all members of the residential community;
achieves excellence in delivery of services to all customers, through the development of a culture which encourages staff to value safety, learning, innovation, diversity, support, sustainability and continuous improvement;
supports and contributes to the future strategic direction of Monash University.
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