Clayton Cleaning Specifications

For some years now, MRS has outsourced the cleaning of its residential buildings to external contractors. The decision to outsource cleaning was taken after an exhaustive cost benefit analysis which determined there were numerous benefits [financial and operational] achieved by outsourcing.

MRS is committed to improving both the transparency of decision making and to provide greater information in respect to operational matters. It is important that residents fully understand the level and frequency of cleaning that occurs at their respective residential site. The level and frequency for a particular site is for the most part determined by; cost, need, type of accommodation - dormitory style or self contained unit style, open access communal kitchens, bathrooms and toilets verses limited access facilities such as those contained in a unit/flat.

The following cleaning responsibilities list has been developed to:

give a broad overview of the level and frequency of cleaning that has been specified in the respective residential site cleaning contracts, and
inform residents as to what cleaning has not been included in the respective residential site cleaning contracts, and
inform residents what cleaning they are responsible for (for ease of use, this has been written in blue ink).

Each of the respective MRS residential sites have developed Key performance Indicators to ensure that externally sourced cleaning is maintained at a set standard. Residents should familiarise themselves with the cleaning specifications as outlined below. Please advise the Operations Office (email is best) if you believe the cleaning specifications as outlined below are not being met at your site.

Email: domestic.mrs@adm.monash.edu.au

Specifications

Fortnightly Tasks – Done Once Per 2 Weeks

South East Flats

Vacuum lounge area, internal stairways and/or passages.
Clean bathrooms, baths, basins and all tiled areas and polished woodwork. Clean showers, walls and bases and floors to be washed. Clean toilets, bowls and pipes at rear.
Clean laundries and check dryer filters and washing machines
Clean kitchens
Clean stairwells
Clean paths
Wash shower curtains fortnightly
Check fire extinguisher levels and report low levels
Supply cleaning materials
Clean BBQ area

Weekly Tasks – Done Once Per Week

Halls of Residence and Normanby House

Collect clean linen from linen store and distribute to linen cupboards. Also distribute toilet rolls, hand towels and cleaning chemicals as required.
Collect all soiled linen from hall linen cupboard and return to linen store
Organise recycling bins and wash out bins
Clean courtyard furniture
Sweep down external pathways and stairs

South East Flats Pavilion

Vacuum and mop the lounge area and passage
Clean kitchen area
Clean toilets
Clean paths
Check fire extinguisher levels and report low levels
Ensure furniture is in original position

Daily Cleaning Tasks – Each Day Monday to Friday

Hall of Residence and Normanby House

Clean main common room
Clean projector room
Clean all foyer areas, glass windows and doors
Clean all lounge and common areas
Clean all stairways
Sweep external pathways
Clean phone booth and mail box area
Collect and dispose of all rubbish
Clean all toilet areas
Vacuum all areas
Clean all kitchens
Clean all showers
Clean all laundries

What Residents are Expected to do for the Halls of Residence and Normanby House

Do not leave bottles, boxes, cans, pizza boxes, etc lying about. Place all rubbish in bins provided
Wash their dishes and cooking equipment and put away so cleaners can clean kitchens properly
Do not leave items in corridors which become trip hazards
Do not leave items in showers which makes them harder to clean
Use the correct recycling bins
Wipe up any spills and/or food mess in kitchens – we don’t want to attract ants
Clean your room – including vacuuming and dusting
Throw out any unwanted food before it becomes spoiled

What Residents are Expected to do for the South East Flats

(South East Flats is more independent style of living so the expectation is for residents to take care and responsibility of their flat which is their home)

Do not leave bottles, boxes, cans, pizza boxes, etc lying about. Place all rubbish in bins provided
Wash their dishes and cooking equipment and put away so cleaners can clean kitchens properly
Do not leave items in corridors which become trip hazards
Do not leave items in showers which makes them harder to clean
Use the correct recycling bins
Wipe up any spills and/or food mess in kitchens – we don’t want to attract ants
Clean the kitchen at least once per week
Clean the bathroom at least once per week
Clean your room – including vacuuming and dusting
Throw out any unwanted food before it becomes spoiled
Keep the fridge clean
Set up a cleaning roster with flatmates
Take out the rubbish to the waste station